PetzMatter Policy

Contact Us

We'd Love to Hear From You

Have a question about an order, one of our products, or just want to say hello? The PavoPet team is here to help.

Get in Touch

  • Email: support@pavopet.com
  • Phone: Available Monday to Friday, 9:00 AM – 5:00 PM (CET)
  • Response time: We aim to reply to all inquiries within 24–48 hours.

Customer Support

For questions about order status, returns, or product recommendations, please include your order number when reaching out so we can assist you faster.

Business Inquiries

For wholesale, partnership, or press inquiries, please email us with details about your request and we'll get back to you shortly.

Thank you for choosing PavoPet — where every pet gets the care they deserve.